Shipment Information and Customs
All kits will be sent out ‘tracked and signed for’ from our office in the UK. It is the buyer’s responsibility to confirm the customs requirements of their country, and if a package is stopped, or additional charges incurred due to the customs regulations of the country this will be the buyer’s responsibility.
Customs charges are the responsibility of the customer. Please ensure that all import regulations are fully understood before placing an order. Dynamis reserves the right not to refund or accept returns for any orders refused by customs. Nor will Dynamis refund any orders impounded by customs.
WE ARE UNABLE TO SUPPLY UAE, Africa (including South Africa and Egypt), and Norway with kits due to customs restrictions.
There are known limitations in Canada and Australia so we urge buyer’s from these countries to consult with their customs before ordering. Currently we are not able to send kits to Israel.
FAQ
How do I order a kit?
Please email your order directly to Christine Wennerstrand at christinedynamis@gmail.com or dynamis@dynmais.edu with your full name, address including postal codes, and a contact number for the courier.
How do I pay for the kit(s)?
I will send you an invoice via PayPal and you can pay online (there’s no need to have your own PayPal account to pay this way). On receipt of your payment, I will arrange the tracked delivery and share the tracking information with you.
How long will delivery take?
This can vary depending on country from one week to 4 weeks, you will have information via your tracking number.
What are the bottle caps?
Soft elastic cap with push and pull mechanism.
Are the vials plastic or glass?
The vials are made of strong plastic. By using glass the kit would have had to be much heavier and one of the main considerations was making it as light as possible as a travel kit. Thinner glass would be a safety hazard so we opted for plastic.
How big is the kit?
L 162mm x H 172mm x W79mm
What size are the vials?
They are 1.3gm
What size are the pillules?
The individual pillules/granules are <1mm diameter – one dose is ‘one pinch’
How much does each kit weigh?
Each kit is approx 1.5kg
Can I order multiple kits?
Yes of course, the carriage costs will be calculated accordingly. However please note that for many countries the likelihood of customs stopping / charging for remedies will be greater the larger/higher value the consignment. Hence most orders will be shipped on an individual basis.